The welcoming front desk staff arranged my room on the same floor as my friends, enhancing our group experience. The decent breakfast spread was a lovely start to our days.

great access to parks and local attractions for strolls

I loved how this place is almost a 10-minute walk from the bustling Malecon Americas and just under 1 km from Isla Blanca, making it super easy to explore the area on foot and enjoy some lovely park views, a true delight for weekend city strollers like myself.

The room was comfortable, but the shower had weak water pressure.

Great location, but the room smelled and needed better cleaning.

The friendly staff and decent buffet breakfast were highlights of my stay. However, the room smelled of mold and had cockroaches, leading to an early exit after no satisfaction regarding my refund. It's a budget option, but the cleanliness was a major letdown.

The outdoor pool offers a nice spot to unwind after a day of exploring, providing a refreshing break. The proximity to several excellent dining options is a major plus, making it easy to find meals that hit the spot.

Furniture, linens, and fixtures show clear signs of aging and wear that make the stay less comfortable overall. The air conditioning units are old and incredibly noisy, disrupting sleep quite a bit. Cleaning during breakfast hours is lacking, often leaving tables and chairs unkempt, which detracts from the overall experience.

i had a great stay at city express by marriott! the front desk staff was super welcoming and even helped me get a room close to my friends. the location was perfect, with plenty of delicious places to eat nearby. the included breakfast had a nice variety, including fruit and eggs.

would recommend.

During my stay at City Express By Marriott Cancun, I stumbled upon some culinary gems nearby. Sirloin Stockade was a mouthwatering delight, along with K-Seoul's savory dishes that made my tastebuds dance! Plus, the staff were super accommodating, making my visit feel warm and welcoming.

Walking into the hotel, I was hit with a funky smell that lingered throughout my stay. The bathroom cleanliness left a lot to be desired, with hair and dirt in places that should’ve been spotless.

My stay at City Express By Marriott in Cancun was quite enjoyable. The friendly staff made my experience pleasant, and the location was very convenient. Although I noticed some cleanliness issues in the common areas, the comfortable room offered a nice retreat after exploring the local attractions.

good experience overall but some room for improvement

The staff at the front desk were extremely accommodating during my stay. I appreciated their willingness to assign me to a room on the same floor as my friends, which made our trip more enjoyable.

During my stay at City Express By Marriott Cancun, I was truly impressed by the cleanliness of my room, which made it a welcoming retreat. Additionally, the staff were attentive, ensuring I had everything I needed for a comfortable visit.

I loved the location! It was super convenient, just across from a popular mall. The pool area was also nice and relaxing. The gym next door was a cool bonus.

The receptionist was amazing and helped me with everything I needed, from arranging taxis to printing my boarding pass. I loved relaxing by the outdoor pool and unwinding on the comfortable sun loungers. Just a heads up, the check-in process could be a bit slow, but don't let that stop you from enjoying your stay! 😊

The beds were comfortable and the staff was friendly and attentive during my stay. The breakfast offered a nice variety, and the pool area was a great spot to relax after a long day of exploring.

Some common areas could use more cleaning.